Google has confirmed that as of February 8, 2017, Gmail will no longer work on computers running Windows Vista or XP as support (security patches or bug fixes) for Chrome v53 and lower will no longer be available. You may still be able to access your Gmail using a different browser, but Google will not guarantee the security of your account.

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To figure out which version of Google Chrome you are using, click on the 3 dots at the far right of your menu bar (just below the bookmark star), select “Settings” from the drop-down menu and then “About” on the column at the left on your screen. If you are running a more current version of Windows, Chrome automatically updates, but Version 53 is the latest version that will run on Windows Vista or XP.

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Since most laptops and desktops for home use have been sold with Windows 10 pre-installed for the past few years, this will only affect older systems that have not been upgraded. As Microsoft was aggressive with Windows 10 upgrades in the past year, most home computers will have been updated already and should be fine.

So yes, check your parents’ and grandparents’ computers, as they are the ones most likely affected by this change.

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